Refunds and Returns Policy
Samcro Digital LLC
EIN: 98-1903935
At Samcro Digital LLC, we are committed to delivering high-quality digital marketing services and ensuring a professional, transparent, and reliable client experience. This Refunds and Returns Policy outlines the conditions under which refunds, cancellations, and service modifications may apply.
1. Refund Policy
a. Satisfaction Guarantee
Samcro Digital LLC strives to provide customized digital marketing services tailored to each client’s specific objectives. If you are not fully satisfied with our services within 30 days of contract signature, you may be eligible for a full refund, subject to the conditions outlined below.
b. Refund Eligibility and Requests
To request a refund, clients must submit a written request to our support team, clearly stating the reasons for dissatisfaction. All refund requests are reviewed carefully and handled on a case-by-case basis.
Requests must be sent to:
Email: contact@samcrodigital.com
Our team commits to responding within a reasonable timeframe after receiving the request.
c. Partial Refunds
In cases where services have already been partially delivered and the client chooses to terminate the collaboration before project completion, partial refunds may be granted.
The refund amount will be calculated based on:
The scope of work already completed
Services delivered
Resources and time already allocated
No refund will be issued for completed and delivered services.
2. Service Modifications and Cancellations
a. Service Modifications
We understand that project requirements may evolve. If you wish to modify your service order after contract approval, please contact us as soon as possible. While we will make every reasonable effort to accommodate changes, modifications may impact timelines, pricing, or deliverables.
Requests should be sent to:
Email: contact@samcrodigital.com
b. Service Cancellation
If you decide to cancel a service before the project officially begins, you must notify us by email at least 7 days prior to the scheduled start date.
Depending on the preparation stage and costs already incurred, cancellation fees may apply, reflecting administrative, planning, or resource allocation expenses.
c. Changes to Terms of Service
Samcro Digital LLC reserves the right to update or modify its terms of service and this Refunds and Returns Policy at any time. Any material changes will be communicated to existing clients via email and will take effect on the specified date.
Clients are encouraged to review this page periodically to stay informed of updates.
3. Contact Information
For any questions or concerns regarding this Refunds and Returns Policy, please contact us:
Samcro Digital LLC
Email: contact@samcrodigital.com
Address: 8206 Louisiana Blvd, Albuquerque, NM 87113, USA
Phone: (to be provided if applicable)
Our support team is committed to addressing all inquiries promptly and professionally.
4. Effective Date and Updates
This Refunds and Returns Policy is effective as of the date of publication. Samcro Digital LLC reserves the right to amend this policy at any time without prior notice. Continued use of our services constitutes acceptance of the current version of this policy.
Thank you for trusting Samcro Digital LLC with your digital marketing needs.